Privacy Policy
SECTION 1 - GENERAL INFORMATION
This Privacy Policy contains information on the collection, use, storage, treatment and protection of the personal data of users and website visitors, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties about the types of data that are collected. , the reasons for the collection and how users can manage or delete their personal information.
This Privacy Policy applies to all users and visitors of the website and is part of the General Terms and Conditions of Use of the website.
This document has been prepared in accordance with the General Law for the Protection of Personal Data (Law 13.709/18), the Marco Civil da Internet (Law 12.965/14) (and EU Regulation No. 2016/6790). Also, the document may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.
SECTION 2 - HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?
We receive, collect and archive the information you add to our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile.
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SECTION 3 - WHAT PERSONAL DATA DO WE COLLECT ABOUT USERS AND VISITORS?
When you transact on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.
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SECTION 4 - FOR WHAT PURPOSES DO WE USE USER AND VISITOR PERSONAL DATA?
We collect this personal and non-personal information for the following purposes:
To provide and operate the Services;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalized notices related to services and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;
To comply with any applicable laws and regulations.
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SECTION 5 - SECURITY OF STORED PERSONAL DATA
Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on secure servers behind a firewall.
All direct payment entries offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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SECTION 6 - CONSENT
If you no longer want us to collect your personal information, please contact us at coordination@aulavip.net or send us a message at [your mailing address].
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SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be immediately put into practice after the change on our website. If we make changes to the materials in this policy, we will notify you so that you are aware of the information we collect and how we use it.
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SECTION 8 - JURISDICTION FOR CONFLICT RESOLUTION
If you would like to: access, correct or delete any information we have collected about you, please feel free to contact us at coordination@aulavip.net or contact us at [your physical mailing address].